- Developed a means of stimulating the creation of innovative ideas and collecting them from people involved with the products and processes.
- Developed a method for processing ideas and storing them into a structured knowledge repository.
- Developed a means of analyzing innovative knowledge to determine which is useful, and which is not in order to enable the viability of ideas to be assessed.
- Developed the best means of delivering the innovative ideas to product and process designers for maximum effect.

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